ACDelco Automotive Parts — TECHCONNECT

New On Hold Messaging Feature

ACDelco now offers this benefit as part of the TSS Program to help you sell your business while customers are on hold. As part of this initiative, ACDelco has selected American Impact Media (AIM) as a preferred vendor to offer you an on hold message system that can be customized to each of your needs.

To help make an impact with your customers, you can choose from two brand messages or customize up to six of your own messages. Messages can provide hours and location of your business, announce service special offers and provide other important information. Each recording will be done by a professional scriptwriter and approved by you. You can also choose from an extensive library of background music to be played during the recordings. These professionally-recorded messages will play continuously while callers are on hold to help make the wait worthwhile.

For an investment of $425 (plus shipping and handling), you will receive one compact disc with the completed recordings that can be heard through the message on-hold capability of your phone system. You also have the option to purchase a digital player from AIM for $374. The digital player uses state-of-the-art technology and has many advantages over a regular CD player.

There are no contracts or leases to sign; you own the production and equipment. And once the initial set up is complete, AIM also offers you money savings package deals for future productions. In addition, AIM fully guarantees the compatibility of all equipment they sell. You will be given a full refund should AIM be unable to assist you in this respect. Although the digital player comes with a 3-year warranty from the manufacturer, AIM currently maintains a policy of replacing the unit during the warranty period, so there is minimal "down time" if the unit needs to be repaired or is defective.

For more information about how you can develop and enhance the image of your service center with on-hold messaging, visit www.americanimpact.com or call 1-800-664-6534.