ACDelco Automotive Parts — TECHCONNECT

Home » Total Service Support » Administration

TOTAL SERVICE SUPPORT — Administration
Program Overview    Administration   

Total Service Support (TSS) Program Eligibility Requirements

In order to receive the benefits associated with the TSS Program, and be identified as part of the TSS Program, your business must meet the following requirements:

  • Be sponsored by an ACDelco Dedicated Distribution Group (DDG) member in your area ("Sponsor").
  • Make ACDelco your first choice for quality automotive products and purchase a minimum of $1,500 per month of ACDelco product.
  • Purchase a TSS Start Up Promotional Package for $195
    (TSS Start Up Promotional Package requirement does not apply to ISCs that actively participated in the previous Total Service Support Program as of December 31, 2006. ACDelco reserves the right, in its sole discretion, to change Start Up Promotional Package or its price upon 30 days written notice to TSS participants).
  • Represent the ACDelco value proposition by providing high quality service, fair value and convenience, and develop trust by being dedicated to customer satisfaction.
  • Employ trained technicians in all areas of work performed and at least one ASE certified technician.
  • Maintain a facility that is comfortable and professional in appearance.
  • Prominently display current ACDelco signage, including a certificate that identifies TSS Account as being "Independently Owned and Operated and Featuring Quality ACDelco Parts."
  • Annually purchase (1) participation in the ACDelco Consumer Assurance Program, (2) access to ACDelco service training, and (3) access to ACDelco advertising templates, for $480. ACDelco reserves the right, in its sole discretion, to change the terms of the TSS Program, including but not limited to changes to the TSS Program benefits charge and minimum purchase levels for participation upon 30 days written notice to TSS participants. Some benefits have additional charges for participation.

TSS Program Features

By meeting and maintaining the TSS Program Eligibility Requirements, TSS Account may take advantage of many program features as outlined in the TSS Benefits Kit.

Unlike the competition, ACDelco brings more than just parts to the marketplace. Click here for the summary of program benefits.

For more information about how to enroll in the ACDelco Total Service Support Program, call 1-800-ACDelco (1-800-223-3526).

Back to Top